EbeneInfo – United States – OKEx Says Withdrawals Must Be Restarted Over Security Breach Concerns

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Crypto Spot and Derivatives Exchange OKEx reports withdrawal services for all digital assets to resume no later than November 27, 2020

Before reopening withdrawals, the OKEx team performs security checks in order to resume normal operations of the active wallet system

OKEx has halted all withdrawals following reports of a possible violation that coincided with another report that the exchange was under investigation by Chinese authorities

« One of our private key holders is currently cooperating with a public security bureau on investigations, if any. We have not been in contact with the relevant private key holder As such , the associated authorization could not be completed In accordance with 81 Modification of the service and interruption of the terms of use, OKEx may modify the service and / or may also interrupt, suspend or terminate the service at any time with or without notice In order to act in the best interests of customers and provide exceptional customer service for the long term, we have decided to suspend withdrawals of digital assets / cryptocurrencies effective October 16, 2020 at 11:00 a.m. (Hong Kong time) )] We guarantee that other OKEx functions remain normal and stable and that the security of your assets at OKEx will not be affected « 

In a press release, OKEx said it is aware that the temporary suspension of withdrawals has caused inconvenience for its customers. In recognition of the event, OKEx said it will « launch significant user loyalty campaigns parallel to the reopening of withdrawals »

« We are extremely pleased to announce the return of full service and would like to thank our users for their continued support during this difficult time. We apologize for the inconvenience and, beyond offering rewards of loyalty, we know we must continue to work diligently to restore their trust, ”said Jay Hao, CEO of OKEx

OKEx appears to have recovered from disruption On Tuesday, the exchange reported that the trading volume of OKEx crypto derivatives (futures, perpetual swaps and options) reached $ 64T63 billion – a weekly increase of 60%

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OKEx Cryptocurrency Exchange, Bitcoin

EbeneInfo – United States – OKEx Says Withdrawals Must Restart Amid Security Breach Concerns

Source: https://www.crowdfundinsider.com/2020/11/169365-okex-says-withdrawals-to-recommence-following-concerns-of-security-breach/

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