News – AU – HelloFresh apologizes after a bottle of URINE was sent to the customer

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Posted: 10:32 GMT, Dec. February 2021 | Updated: 11:44 GMT, Jan. February 2021

A food delivery company apologized after a bottle of urine was sent to a customer with their order

Oliver McManus received his delivery of HelloFresh groceries on Sunday morning, but was stunned when he found the bottle of Coca Cola filled with a yellow liquid

On Twitter, Mr McManus from Bournemouth asked @HelloFreshUK: “I’ll keep it simple: Why did I get someone’s bottled P *** as part of my order?

Oliver McManus (pictured) received his delivery of HelloFresh groceries on Sunday morning, but was stunned when he found the bottle of Coca Cola filled with a yellow liquid

On Twitter, Mr McManus from Bournemouth asked @HelloFreshUK: “I’ll keep it simple: Why did I get someone’s bottled P *** as part of my order?”

He added, “I’ll send it to you and you can have a whiff in case you are skeptical ‘

Mr. McManus added that the box was not properly sealed and the bottle was “just kind of on top”

He told The Independent, “The last thing I want is for someone to be fired or in trouble because of this incident. It’s unfortunate that it happened, but I’m sure there are some broader questions too raises working conditions in the UK ‘

A HelloFresh employee named Harry replied, “We really don’t have the words to describe how sorry we are

‘Could you please send us a DM so we can deal with it as soon as possible?’

The company operates in 12 countries and sends healthy food recipe boxes to customers through an app. It is one of the largest meal set companies in the world and is considered the most popular in the US

A HelloFresh employee named Harry replied, “We really don’t have the words to describe how sorry we are”

A HelloFresh spokesperson said: ‘We are really appalled and apologize that the customer received the offending item

‘Given its totally unacceptable nature, we investigated this situation and found that the box left our facility completely sealed after passing all internal audits

‘We are urgently investigating how an open box containing this bottle was delivered with our delivery partner

‘We apologized directly to Mr McManus and offered an appropriate gesture of goodwill. We are working hard to do everything we can to ensure this cannot happen again’

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HelloFresh, meal set, urine

News – AU – HelloFresh apologizes after sending the customer a bottle of URIN
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Source: https://www.dailymail.co.uk/news/article-9286169/Meal-kit-delivery-firm-HelloFresh-apologises-customer-sent-Coca-Cola-bottle-URINE.html