News – USA – Duke Energy prepares for mass outages, says customers should do the same


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CHARLOTTE, NC. – Duke Energy prepares for the winter storm that is expected to move to North and South Carolina overnight, saying local residents and customers should do the same

The company estimates that nearly 1 million blackouts were due to the storm’s potentially dangerous winter rainfall and high winds

In preparation, Duke Energy says that “Thousands of employees are supporting the company’s response, including 5400 line technicians and vegetation workers ”

Staff are currently reviewing equipment, supplies and inventory to ensure crews have sufficient supplies to make the necessary repairs and restore power outages, according to official information, an air inspection of all transmission lines has also been carried out in areas likely to be hardest hit are

Once the storm is over, according to Duke Energy, crews will begin assessing the extent of the damage, which can take about 24 hours. While these assessments are being conducted in some areas, other crews will be working on the power supply at the same time restore

The company says it will begin providing estimated recovery times upon completion of the evaluations. Customers and communities will be regularly informed via email, SMS, outbound phone calls, social media, and the Duke Energy website

To help you prepare, Duke Energy has published the following tips and information on preparation, safety, reporting outages, and more

Duke Energy urges customers to have a plan now in case they experience an extended power outage

With Friday and Saturday temperatures expected to be below freezing in many areas of both states, customers should consider alternative locations for elderly family members or those with special medical needs if outages last longer

When screening neighbors and friends, be sure to follow social distancing recommendations, local instructions and restrictions, and other CDC recommendations to help protect yourself and others

Before a storm sets in, customers can sign up to receive outage notifications and ensure that contact information is up-to-date and communication settings are specified. During the storm, the company will also provide customers with updates via email, phone, text and make available via the website

Heavy rains result in higher lake and river levels throughout the Catawba River basin. Duke Energy moves water through the river system, including the movement of water through our hydropower plants and sluice gates

Lake dwellers should prepare for possible flood conditions and closely monitor the lake level. High water conditions can cause navigational hazards

The company urges people who live near lakes and rivers and in flood-prone areas to exercise caution, to follow the instructions of the emergency managers, to pay special attention to changing weather and current conditions and to keep them up to date stay

Duke Energy will also be posting updates to its Twitter and Facebook pages to keep customers informed of significant outages

Ice Storm, North Carolina, Duke Energy, Roy Cooper, Power Outage, Winter Storm, Carolinas

News – United States – Duke Energy prepares for mass outages, says customers should do the same
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